25:I[56264,["/_next/static/chunks/3fntmmi971322.js","/_next/static/chunks/1ymt1shyhmu-4.js","/_next/static/chunks/291ciwmgtp_xc.js","/_next/static/chunks/2owa30hnifmhr.js","/_next/static/chunks/2tie5rqwdsi89.js","/_next/static/chunks/2dnipz2c0692b.js","/_next/static/chunks/1mf5iq195c2sn.js","/_next/static/chunks/03wn0-bzh3abk.js","/_next/static/chunks/0_02m0ghanddv.js"],"GuestHistoryRecorder"] 26:I[3004,["/_next/static/chunks/3fntmmi971322.js","/_next/static/chunks/1ymt1shyhmu-4.js","/_next/static/chunks/291ciwmgtp_xc.js","/_next/static/chunks/2owa30hnifmhr.js","/_next/static/chunks/2tie5rqwdsi89.js","/_next/static/chunks/2dnipz2c0692b.js","/_next/static/chunks/1mf5iq195c2sn.js","/_next/static/chunks/03wn0-bzh3abk.js","/_next/static/chunks/0_02m0ghanddv.js"],"EmailPreview"] 29:I[27201,["/_next/static/chunks/3fntmmi971322.js","/_next/static/chunks/1ymt1shyhmu-4.js","/_next/static/chunks/291ciwmgtp_xc.js","/_next/static/chunks/2owa30hnifmhr.js"],"IconMark"] 27:Te55f, Smashing Newsletter

UX research bookmarks, researcher’s guide to Claude, first 30/60/90 days as a UX researcher. Issue #573 • Aug 25, 2026 • View in the browser

Hej Smashing Friends,

Of all the critical skills we need to be impactful, asking good questions is probably the most important one. It’s really an art in itself — finding out what we don’t know and figuring out how to find accurate and reliable answers.

That’s exactly what UX research is all about. And in this newsletter, we look at useful pointers, guides, and resources to be more impactful as a UX researcher.

Meet SmashingConf Freiburg 2026 — friendly, practical, hands-on, and beautifully inclusive.

As autumn is coming, we are making final preparations for our autumn conference — SmashingConf Freiburg 2026 🇩🇪 — in our lovely hometown Freiburg, with hands-on workshops, practical sessions, and plenty of kind, thoughtful, and caring participants all over the world.

We do have a few last tickets left. We hope to see you there!

— Vitaly

1. Researcher’s Guide To Claude

Most guides on Claude, Claude Cowork, and Claude Code are aimed at developers, but how can UX researchers integrate AI tools into their workflow? Brittany Hobbs wrote a comprehensive guide to the Anthropic tools specifically for researchers. In it, she explores which tool fits which stage in the UX research process, how to set each up, and what privacy, security, and rigor risks to manage.

2. UX Research Bookmarks

Gregg Bernstein, UX research leader and author of the book Research Practice, published his personal collection of research-related bookmarks in a Notion database. It features more than 200 useful links, covering everything from recruiting, interviews, and documentation to prioritization, data analysis, and AI. A treasure chest, whether you’re new to UX research or looking to improve your workflow.

3. Your First Days As A UX Researcher

Good onboarding is key to starting successfully into a new role. So, how to make the most of your first days as a UX researcher? Anna Lee A summarized milestones and things you should be doing in your first 30/60/90 days in an organization. Whether you use it for yourself or for onboarding new team members, the plan works regardless of business type and can also be applied to UX and product design.

From our sponsor

Your Website Shouldn’t Freeze The Day It Launches

Launch is where most sites stop improving. Fimo keeps yours going: autonomous agents run on top of the code you own, fixing accessibility, syncing the design system, refreshing content, each change a clean commit you can review or let ship on its own. Try Fimo →

4. Making UX Research Hard To Ignore

Research, data, and facts don’t speak for themselves. They don’t win arguments, and often, the stronger and louder the data is, the more likely it is to be questioned. To inspire trust and confidence, your data needs a powerful story wrapped around it. Vitaly shares practical tips that’ll help you turn your research into narratives that make it hard to ignore.

5. Eight Pillars Of UX Research

How to take UX research initiatives off the ground in your organization? “The Eight Pillars of User Research” is a comprehensive model with roles, tools and processes to deliver and scale UX research impact. It is based on insights gathered via a survey and 33 workshops ran around the world and acts as the scaffolding between researchers and ReOps as they work on common goals.

6. How To AI UXR

AI is reshaping user research and the roles of research professionals so quickly and intrinsically that it is hard to keep up. Kate Towsey’s “How to AI UXR” map is a wonderful resource to get you up-to-date on the key trends. It helps you identify the maturity level at which you’re implementing AI and provides you with a list of implementations to experiment with.

7. Upcoming Workshops and Conferences

That’s right! We run online workshops on frontend and design, be it accessibility, performance, or design patterns. In fact, we have a couple of workshops coming up soon, and we thought that, you know, you might want to join in as well.

With online workshops, we aim to give you the same experience and access to experts as in an in-person workshop from wherever you are.

As always, here’s a quick overview:

Spotting Accessibility Issues Early Free
with Stéphanie Walter. Sep 1
Complex UIs and Enterprise UX UX
with Vitaly Friedman. Sep 2–3
Naming Design Systems DS
with Samantha Gordashko. Sep 8–22
Interface Design Patterns Live UX Training UX
with Vitaly Friedman. Sep 11 – Oct 12
Figma MCP Masterclass Design
with Christine Vallaure. Sep 14
Accessibility For Designers UX
with Stéphanie Walter. Sep 21–29
Live Accessibility Testing Free
with Manuel Matuzović. Sep 24
Measure UX and Design Impact UX
with Vitaly Friedman. Video course + UX Training
Design Patterns For AI Products in 2026 UX
with Vitaly Friedman. Video course + UX Training
Jump to all workshops →

8. Accessible UX Research, Now Shipping 📚

We’ve got exciting news! Our newest Smashing book, Accessible UX Research by Michele A. Williams, is finally shipping worldwide! Get the book right away or order the eBook for instant download.

Meet our brand-new book: “Accessible UX Research” by Michele A. Williams. Printed copies shipping now.

Accessible UX Research is your practical guide to making UX research more inclusive of participants with different needs — from planning and recruiting to facilitation, asking better questions, avoiding bias, and building trust. Download a free sample (PDF, 2.3MB) or get the book right away.

9. Person Of The Week: Ryan Law

Please give a warm round of applause for our Person of the Week: Ryan Law. Ryan is the Director of Content Marketing at Ahrefs. He has 14 years of experience as a director, VP, and CMO and has helped companies including Google, GoDaddy, Zapier, Algolia, and Clearbit improve their marketing and SEO.

Ryan shares his knowledge presenting at events and leading workshops, webinars, and private training sessions for companies. He has also created two content marketing courses and writes about SEO, marketing, and the art and science of great writing.

Thank you for everything you do for the community, dear Ryan! 🧡

10. Recent Smashing Articles

That’s All, Folks!

Thank you so much for reading and for your support in helping us keep the web dev and design community strong with our newsletter. See you next time!

This newsletter issue was written and edited by Cosima Mielke, Vitaly Friedman, and Iris Lješnjanin.

Sent to truly smashing readers via Mailchimp.
We sincerely appreciate your kind support. You rock.

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28:T3732,UX research bookmarks, researcher’s guide to Claude, first 30/60/90 days as a UX researcher. Issue #573 • Aug 25, 2026 • View in the browser (https://mailchi.mp/smashingmagazine/573-ux-research?e=45c4871904) https://www.smashingmagazine.com/the-smashing-newsletter/?mc_cid=5fbcb44611&mc_eid=UNIQID ** Hej Smashing Friends, ------------------------------------------------------------ Of all the critical skills we need to be impactful, asking good questions is probably the most important one. It’s really an art in itself — finding out what we don’t know and figuring out how to find accurate and reliable answers. That’s exactly what UX research is all about. And in this newsletter, we look at useful pointers, guides, and resources to be more impactful as a UX researcher. https://smashingconf.com/freiburg-2026?mc_cid=5fbcb44611&mc_eid=UNIQID Meet SmashingConf Freiburg 2026 (https://smashingconf.com/freiburg-2026?mc_cid=5fbcb44611&mc_eid=UNIQID) — friendly, practical, hands-on, and beautifully inclusive. As autumn is coming, we are making final preparations for our autumn conference — SmashingConf Freiburg 2026 (https://smashingconf.com/freiburg-2026?mc_cid=5fbcb44611&mc_eid=UNIQID) 🇩🇪 — in our lovely hometown Freiburg, with hands-on workshops (https://smashingconf.com/freiburg-2026/workshops?mc_cid=5fbcb44611&mc_eid=UNIQID) , practical sessions, and plenty of kind, thoughtful, and caring participants all over the world. We do have a few last tickets left (https://smashingconf.com/freiburg-2026?mc_cid=5fbcb44611&mc_eid=UNIQID) . We hope to see you there! — Vitaly (https://www.linkedin.com/in/vitalyfriedman/?mc_cid=5fbcb44611&mc_eid=UNIQID) ------------------------------------------------------------ ** 1. Researcher’s Guide To Claude ------------------------------------------------------------ Most guides on Claude, Claude Cowork, and Claude Code are aimed at developers, but how can UX researchers integrate AI tools into their workflow? Brittany Hobbs wrote a comprehensive guide to the Anthropic tools (https://productimpactpod.com/news/ux-researcher-guide-claude-tools/?mc_cid=5fbcb44611&mc_eid=UNIQID) specifically for researchers. In it, she explores which tool fits which stage in the UX research process, how to set each up, and what privacy, security, and rigor risks to manage. https://productimpactpod.com/news/ux-researcher-guide-claude-tools/?mc_cid=5fbcb44611&mc_eid=UNIQID ------------------------------------------------------------ ** 2. UX Research Bookmarks ------------------------------------------------------------ Gregg Bernstein, UX research leader and author of the book Research Practice, published his personal collection of research-related bookmarks in a Notion database (https://greggcorp.notion.site/Research-Practice-Bookmarks-6e6ffb6c8cc0484b8dc4b0485e584afd?mc_cid=5fbcb44611&mc_eid=UNIQID) . It features more than 200 useful links, covering everything from recruiting, interviews, and documentation to prioritization, data analysis, and AI. A treasure chest, whether you’re new to UX research or looking to improve your workflow. https://greggcorp.notion.site/Research-Practice-Bookmarks-6e6ffb6c8cc0484b8dc4b0485e584afd?mc_cid=5fbcb44611&mc_eid=UNIQID ------------------------------------------------------------ ** 3. Your First Days As A UX Researcher ------------------------------------------------------------ Good onboarding is key to starting successfully into a new role. So, how to make the most of your first days as a UX researcher? Anna Lee A summarized milestones and things you should be doing in your first 30/60/90 days (https://askwhy.substack.com/p/your-first-306090-days-as-a-ux-researcher?mc_cid=5fbcb44611&mc_eid=UNIQID) in an organization. Whether you use it for yourself or for onboarding new team members, the plan works regardless of business type and can also be applied to UX and product design. https://askwhy.substack.com/p/your-first-306090-days-as-a-ux-researcher?mc_cid=5fbcb44611&mc_eid=UNIQID ------------------------------------------------------------ From our sponsor ** Your Website Shouldn’t Freeze The Day It Launches ------------------------------------------------------------ https://fimo.ai?mc_cid=5fbcb44611&mc_eid=UNIQID Launch is where most sites stop improving. Fimo keeps yours going: autonomous agents run on top of the code you own, fixing accessibility, syncing the design system, refreshing content, each change a clean commit you can review or let ship on its own. Try Fimo (https://fimo.ai?mc_cid=5fbcb44611&mc_eid=UNIQID) → ------------------------------------------------------------ ** 4. Making UX Research Hard To Ignore ------------------------------------------------------------ Research, data, and facts don’t speak for themselves. They don’t win arguments, and often, the stronger and louder the data is, the more likely it is to be questioned. To inspire trust and confidence, your data needs a powerful story wrapped around it. Vitaly shares practical tips (https://www.smashingmagazine.com/2025/10/how-make-ux-research-hard-to-ignore/?mc_cid=5fbcb44611&mc_eid=UNIQID) that’ll help you turn your research into narratives that make it hard to ignore. https://www.smashingmagazine.com/2025/10/how-make-ux-research-hard-to-ignore/?mc_cid=5fbcb44611&mc_eid=UNIQID ------------------------------------------------------------ ** 5. Eight Pillars Of UX Research ------------------------------------------------------------ How to take UX research initiatives off the ground in your organization? “The Eight Pillars of User Research (https://medium.com/researchops-community/the-eight-pillars-of-user-research-1bcd2820d75a?mc_cid=5fbcb44611&mc_eid=UNIQID) ” is a comprehensive model with roles, tools and processes to deliver and scale UX research impact. It is based on insights gathered via a survey and 33 workshops ran around the world and acts as the scaffolding between researchers and ReOps as they work on common goals. https://medium.com/researchops-community/the-eight-pillars-of-user-research-1bcd2820d75a?mc_cid=5fbcb44611&mc_eid=UNIQID ------------------------------------------------------------ ** 6. How To AI UXR ------------------------------------------------------------ AI is reshaping user research and the roles of research professionals so quickly and intrinsically that it is hard to keep up. Kate Towsey’s “How to AI UXR” map (https://www.theresearchopsreview.com/p/how-to-ai-uxr-a-map?mc_cid=5fbcb44611&mc_eid=UNIQID) is a wonderful resource to get you up-to-date on the key trends. It helps you identify the maturity level at which you’re implementing AI and provides you with a list of implementations to experiment with. https://www.theresearchopsreview.com/p/how-to-ai-uxr-a-map?mc_cid=5fbcb44611&mc_eid=UNIQID ------------------------------------------------------------ ** 7. Upcoming Workshops and Conferences ------------------------------------------------------------ That’s right! We run online workshops on frontend and design (https://www.smashingconf.com/online-workshops/?mc_cid=5fbcb44611&mc_eid=UNIQID) , be it accessibility, performance, or design patterns. In fact, we have a couple of workshops coming up soon, and we thought that, you know, you might want to join in as well. https://smashingconf.com/online-workshops/?mc_cid=5fbcb44611&mc_eid=UNIQID With online workshops (https://smashingconf.com/online-workshops/?mc_cid=5fbcb44611&mc_eid=UNIQID) , we aim to give you the same experience and access to experts as in an in-person workshop from wherever you are. As always, here’s a quick overview: * Spotting Accessibility Issues Early (https://smashingconf.com/online-workshops/workshops/accessibility-mockups-stephanie-walter/?mc_cid=5fbcb44611&mc_eid=UNIQID) Free with Stéphanie Walter. Sep 1 * Complex UIs and Enterprise UX (https://smashingconf.com/online-workshops/workshops/enterprise-ux-vitaly-friedman/?mc_cid=5fbcb44611&mc_eid=UNIQID) UX with Vitaly Friedman. Sep 2–3 * Naming Design Systems (https://smashingconf.com/online-workshops/workshops/naming-design-systems-samantha-gordashko/?mc_cid=5fbcb44611&mc_eid=UNIQID) DS with Samantha Gordashko. Sep 8–22 * Interface Design Patterns Live UX Training (https://smashingconf.com/online-workshops/workshops/interface-design-course-vitaly-friedman/?mc_cid=5fbcb44611&mc_eid=UNIQID) UX with Vitaly Friedman. Sep 11 – Oct 12 * Figma MCP Masterclass (https://smashingconf.com/online-workshops/workshops/figma-mcp-christine-vallaure/?mc_cid=5fbcb44611&mc_eid=UNIQID) Design with Christine Vallaure. Sep 14 * Accessibility For Designers (https://smashingconf.com/online-workshops/workshops/accessibility-design-stephanie-walter/?mc_cid=5fbcb44611&mc_eid=UNIQID) UX with Stéphanie Walter. Sep 21–29 * Live Accessibility Testing (https://smashingconf.com/online-workshops/workshops/live-accessibility-testing-manuel-matuzovic/?mc_cid=5fbcb44611&mc_eid=UNIQID) Free with Manuel Matuzović. Sep 24 * Measure UX and Design Impact (https://measure-ux.com/?mc_cid=5fbcb44611&mc_eid=UNIQID) UX with Vitaly Friedman. Video course + UX Training * Design Patterns For AI Products in 2026 (https://ai-design-patterns.com?mc_cid=5fbcb44611&mc_eid=UNIQID) UX with Vitaly Friedman. Video course + UX Training * Jump to all workshops → (https://smashingconf.com/online-workshops/?mc_cid=5fbcb44611&mc_eid=UNIQID) ------------------------------------------------------------ ** 8. Accessible UX Research, Now Shipping 📚 ------------------------------------------------------------ We’ve got exciting news! Our newest Smashing book, Accessible UX Research by Michele A. Williams, is finally shipping worldwide! Get the book right away (https://www.smashingmagazine.com/printed-books/accessible-ux-research/?mc_cid=5fbcb44611&mc_eid=UNIQID) or order the eBook for instant download (https://www.smashingmagazine.com/ebooks/accessible-ux-research-ebook/?mc_cid=5fbcb44611&mc_eid=UNIQID) . https://www.smashingmagazine.com/printed-books/accessible-ux-research/?mc_cid=5fbcb44611&mc_eid=UNIQID Meet our brand-new book: “Accessible UX Research (https://www.smashingmagazine.com/printed-books/accessible-ux-research/?mc_cid=5fbcb44611&mc_eid=UNIQID) ” by Michele A. Williams. Printed copies shipping now. Accessible UX Research is your practical guide to making UX research more inclusive of participants with different needs — from planning and recruiting to facilitation, asking better questions, avoiding bias, and building trust. Download a free sample (https://smashed.by/accessibleresearchsample?mc_cid=5fbcb44611&mc_eid=UNIQID) (PDF, 2.3MB) or get the book right away (https://www.smashingmagazine.com/printed-books/accessible-ux-research/?mc_cid=5fbcb44611&mc_eid=UNIQID) . ------------------------------------------------------------ ** 9. Person Of The Week: Ryan Law ------------------------------------------------------------ Please give a warm round of applause for our Person of the Week: Ryan Law (https://ryanlaw.me/?mc_cid=5fbcb44611&mc_eid=UNIQID) . Ryan is the Director of Content Marketing at Ahrefs. He has 14 years of experience as a director, VP, and CMO and has helped companies including Google, GoDaddy, Zapier, Algolia, and Clearbit improve their marketing and SEO. https://ryanlaw.me/?mc_cid=5fbcb44611&mc_eid=UNIQID Ryan shares his knowledge presenting at events and leading workshops, webinars, and private training sessions for companies. He has also created two content marketing courses (https://courses.ryanlaw.me/?mc_cid=5fbcb44611&mc_eid=UNIQID) and writes (https://ahrefs.com/blog/author/ryan-law/?mc_cid=5fbcb44611&mc_eid=UNIQID) about SEO, marketing, and the art and science of great writing. Thank you for everything you do for the community, dear Ryan! 🧡 ------------------------------------------------------------ ** 10. Recent Smashing Articles ------------------------------------------------------------ * Why Your Website Should Never Stop Changing (https://www.smashingmagazine.com/2026/08/why-website-should-never-stop-changing/?mc_cid=5fbcb44611&mc_eid=UNIQID) * Timing Charts: A Blueprint For SMIL Animations (https://www.smashingmagazine.com/2026/08/timing-charts-blueprint-smil-animations/?mc_cid=5fbcb44611&mc_eid=UNIQID) * New EU Guidelines For AI Labelling (https://www.smashingmagazine.com/2026/08/eu-guidelines-ai-labelling/?mc_cid=5fbcb44611&mc_eid=UNIQID) * Building Tactile UX: Honoring Intentional Design With Lottie (https://www.smashingmagazine.com/2026/08/building-tactile-ux-honoring-intentional-design-lottie/?mc_cid=5fbcb44611&mc_eid=UNIQID) ------------------------------------------------------------ ** That’s All, Folks! ------------------------------------------------------------ Thank you so much for reading and for your support in helping us keep the web dev and design community strong with our newsletter. See you next time! ------------------------------------------------------------ This newsletter issue was written and edited by Cosima Mielke, Vitaly Friedman, and Iris Lješnjanin. Sent to truly smashing (http://www.smashingmagazine.com/about/?mc_cid=5fbcb44611&mc_eid=UNIQID) readers via Mailchimp (http://www.mailchimp.com?mc_cid=5fbcb44611&mc_eid=UNIQID) . We sincerely appreciate your kind support. You rock. Follow us on Mastadon (https://mastodon.social/@smashingmag?mc_cid=5fbcb44611&mc_eid=UNIQID) • Join us on Bluesky (https://bsky.app/profile/smashingmagazine.com?mc_cid=5fbcb44611&mc_eid=UNIQID) ============================================================ Weekly issues with useful tips for web devs. Email: ** newsletter@smashingmagazine.com (mailto:newsletter@smashingmagazine.com) . ** unsubscribe (https://smashingmagazine.us1.list-manage.com/unsubscribe?u=16b832d9ad4b28edf261f34df&id=a1666656e0&t=b&e=45c4871904&c=5fbcb44611) • ** update preferences (https://smashingmagazine.us1.list-manage.com/profile?u=16b832d9ad4b28edf261f34df&id=a1666656e0&e=45c4871904&c=5fbcb44611) • ** view in your browser (https://mailchi.mp/smashingmagazine/573-ux-research?e=45c4871904) 1f:["$","article",null,{"className":"min-w-0 flex-1 overflow-hidden","aria-label":"#573: UX Research","children":[["$","$L25",null,{"emailId":"72c5253d-f067-4d82-acc9-dc6e9d5da451"}],["$","$L26",null,{"email":{"id":"72c5253d-f067-4d82-acc9-dc6e9d5da451","subject":"#573: UX Research","previewText":"UX research bookmarks, researcher’s guide to Claude, first 30/60/90 days as a UX researcher. 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